Publications and Published Articles
Webcast
View webcast on "The Challenges of Emerging Markets" by Robert Day in association with The Connecticut Business and Industry Association (CBIA).
Click on the image below to view the webcast.

In eBook and Print
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Working The American Way How to Communicate Successfully with Americans At Work By Robert Day
Click on the link below to order this eBook/Book:
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This book is designed for non-US-Americans who want to develop practical strategies for working effectively with American colleages, bosses and business partners. Drawing on real-life experiences and a variety of multiple choice situatios, Working the American Way illustrates and explains American values, expectations and behavior in business.
Americans will also find the book valuable in helping them understand more about themselves and how they are viewed by their non-American counterparts. It is also for Americans who want to understand more about how they are seen by their non-Americans colleagues and business partners.
Topics Include:
- The American View of the World
- Social and Business Relationships
- Expectations of Job, Career and Company
- "My Way or the Highway!" - Management and Teamwork
- Business Communication American Style
- "Let's Make a Deal" - Negotiating with Americans
- Business Etiquette and "Workplace Correctness"
- Preparing to Work with Americans
- The 2 Way Bridge: Helping Americans to Understand You
Published Articles
"Developing the Multi-cultural Organisation: Managing Diversity or Respecting Differences?", Industrial and Commercial Training, 39, 4 2007.
"Beyond Culture Shock: Helping Expatriates and Their Families Deal with the Stress of Change", Managing Internationally Mobile Employees Briefing, 34, 2002
"Managing Performance: A Fresh Look at the Fundamentals", Journal of Professional HRM, 29, October 2002.
"Promoting Global Teamwork: Ensuring Effective Multinational Meetings and Conferences", Managing Internationally Mobile Employees Briefing, 30, 2002
"Is It Intercultural or Interpersonal? Evaluating the Impact of Cultural Differences", HRM Professionals Briefing, 87, 2001
"Building a Successful e-Team", HRM Professionals Briefing, 84, 4 September 2001
"Beyond the Expats: Developing the Organization for International Success", Journal of Professional HRM, 25, October 2001
"Training Multi-national Groups: More than Minding Your Manners", Training Journal, November 1999
Recommended Readings

Colloquial Malay by Zaharah Othman and Sutanto Atmosumarto
Book Description With this complete language course, you are just a few easy lessons away from gaining the confidence and ability to communicate in contemporary Malay. Let yourself be guided through the Malaysian culture, customs, politics, and trade while developing expert pronunciation. As Malay is spoken in some areas of Indonesia, this makes a perfect companion to Colloquial Indonesian. Language Notes Text: English
- Paperback: 298 pages
- Publisher: Routledge; 1 edition (August 10, 1995)
- Language: English
- ISBN-10: 0415110149
- ISBN-13: 978-0415110143
Available on Amazon.co.uk
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