PRODUCTS
Get to the Point
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Get to the Point! is a 3-day intensive development program to help non-native speakers of English increase the effectiveness of their communication in business English. It is designed to build their skills and their confidence in business situations involving direct one-on-one communication, leading group discussions (including phone and video-conferences), and making proposals, requests, and reports.
This program is for intermediate to advanced non-native speakers who want to strengthen their communication in a variety of key situations with senior management, colleagues, customers, suppliers, and other business partners.
Get to the Point! provides the depth, intensity, and direct on-the-job application that English language classes often lack.
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Handling Cultural Differences in International Business
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Handling Cultural Differences in Business is designed to
enable participants to be fully effective in the international aspects of their work – to develop relationships based on
trust, to observe ‘global etiquette’, and to communicate effectively with people of different backgrounds.
This program helps participants understand how and where cultural differences can affect communication, relationships, decision-making, management style, ethics, and teamwork.
Handling Cultural Difference in Business helps participants approach cultural differences in business not merely as minefields of misunderstanding or conflict, but rather as potential sources of strength and new perspectives on doing business.
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Negotiation Skills for International Business
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| Negotiation Skills for International Business is designed to help participants who negotiate at an international and intercultural level to be more successful, by strengthening their abilities to --
- Understand how and how greatly cultural differences affect people's views of a negotiation, their preferred communciation style, and how they make decisions.
- Prepare for potential cultural differences in negotiation strategy and style, in order to prevent misunderstanding and build trust.
- Develop a negotiating style that they can adapt to both suit their strategic aims and respond to culturally based differences with the other party.
- Negotiate effectively in teams.
- Ensure the implementation of agreements, which is one of the greatest pitfalls of international negotiation.
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Country Briefings : Working with Europeans
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“Working with Europeans” is for those in your organization who have European regional responsibilities, either at a management level or at a support level, who have significant interaction with European colleagues, customers, and suppliers. It will help them to better co-operate with and influence Europeans through strong working relationships and effective management and communication practices.
It is designed to enable you and your organisation to…
- Build teamwork with your European colleagues, customers, suppliers, and business partners
- Prepare your people for short-term or long-term assignments in Europe, so that they can be successful quickly
- Help your home-based management and staff to be fully effective in communicating and co-operating with Europeans
- Negotiate and communicate clearly and persuasively with European customers, suppliers, and other business partners
- Prepare your people – technical/functional specialists, project managers, executives – for European responsibilities
- Select, evaluate, and develop skilled European employees
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Country Briefings : Britain and the British
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“Britain and the British" is an in-depth briefing for professionals and executives who are working extensively with British colleagues and business partners, either based at home or on expatriate assignment in Britain.
It will help participants solve problems such as these --
- How do I make a positive impression on my British prospects, customers, and colleagues without being seen as "too American?"
- What approaches are effective in persuading and collaborating, and communicating with the British?
- How do we get the British on board for the changes we need to make in our company strategy and opeations?
- How do we modify US-based policies for the United Kingdom?
- How is Britain different from the rest of Europe, and what does that mean the way we do business?
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Country Briefings : Malaysia and Malaysians
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"Selamat datang ke program berkerjasama dengan warga Malaysia."
(Welcome to the working with Malaysians program)
"Malaysian and Malaysians" is designed to provide practical information to enable business people to:
- establish positive and productive professional relationships with Malaysians;
- work effectively with Malaysian organisations and their leaders;
- more easily adapt to daily life in Malaysia, so as to cope with culture shock and ensure a successful visit or stay.
The content of briefings is adapted to the specific requirements and objectives of:
- Management and professional staff who will be assigned to live and work in Malaysia long-term or short-term
- Management and professional staff who will have significant contact with Malaysians during visits for business purposes
- Home (UK)-based staff who will have frequent contact with Malaysians, through daily communication, and with Malaysian visitors
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Country Briefings : USA - Working with Americans
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“Working with Americans” provides practical information to help you and people in your organisation better co-operate with and influence USAmerican colleagues, managers, and business partners through strong and constructive working relationships and effective management and communication practices.
It is designed to help you and your organisation to answer critical questions, such as:
- How can we influence our US executives and colleagues to better understand the non-American point of view?
- What does it take to integrate Americans into our international organisation and our international team?
- How do we deal with the “not-invented-here-in-the-USA” mentality?
- What are the key things to look for in selecting, evaluating, and developing US employees?
- How are Americans likely to regard “foreign” suppliers, owners, managers, or colleagues?
- What can I expect from an American boss?
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